Last updated: June 2026
Refund Policy
Refund requests
Unopened, unused packs can be returned within 14 days of delivery. Contact us with your order number and reason so we can review the request and confirm the next steps.
How to request support
Send your order details through the official STRK support channel. We will review the case and respond with the available options.
Processing time
Approved refunds are returned to the original payment method. Processing time may vary depending on the payment provider, bank, or card issuer.